How we work.
Prices, booking, moving or canceling, what the price covers, and how we make things right. Written in plain words so you know what to expect, and so we both have something to point to.
Last updated October 21, 2026.
- Prices
- Travel
- Booking
- Moving or canceling
- On the day
- What the price covers
- If something is not right
- Paying
- The fine print
Prices
The price on our site is the price you pay. Nothing gets added at the end that you did not agree to first.
| Service | Sedan | SUV | Truck or 3-row |
|---|---|---|---|
| Full DetailInside and out, about 2 hours | $150 | $170 | $190 |
| Interior OnlyAbout 90 minutes | $85 | $95 | $105 |
| Exterior OnlyAbout an hour | $75 | $85 | $95 |
| ExpressInside and out, quicker, about an hour | $50 | $60 | $70 |
Size is by the vehicle, not by how dirty it is. A Civic or Camry is a sedan, a RAV4 or Explorer is an SUV, a Silverado, Tahoe or Odyssey is a truck or 3-row. If you book one size and we find another in the driveway, you pay the right size's price, and we tell you before we start.
Two Full Details at the same address: $25 off the second car. Three or more cars: we call you with one price for the day.
When we come to you, we run off your outside spigot and an outdoor outlet, and we take $5 off for it. A two-hour job uses about 30 gallons of water and a couple of kilowatt-hours.
Travel
No travel charge within 10 miles of Elk Grove. Past that it is $1 a mile, only for the miles over ten: $5 at 15 miles, $10 at 20, $15 at 25. We confirm the amount before the visit, never after. Past 25 miles, book anyway and we call you before we commit.
Drop-off is at 9280 Trout Way, Elk Grove, at your booked time.
Booking
Book online, by text, by Instagram message or by phone. Nothing is charged up front and there is no deposit. You pay when the car is done and you have looked it over.
We text to confirm, the day before, and again an hour before. We do not book same-day; the earliest is tomorrow. Open every day, 8am to 6pm, and 6pm is the last start.
Moving or canceling
Plans change. Here is how it works:
- Moving or canceling is free, any time. Text (916) 753-7822, call (916) 249-0631, or use the link in your texts.
- If you can, give us 12+ hours' notice. A booking holds a time we turn other people away for. A heads-up lets us offer the spot to someone else.
- If we have to move or cancel on you, we get you the next open slot that works for you.
- Rain. If the forecast looks bad we text you the day before and move you to the next open slot for free. With a covered garage or carport we come as planned.
On the day
We aim to arrive at your booked time. If traffic or the job before yours runs long, we text you. If we are more than 30 minutes late and that doesn't work for you, we'll find you a new time.
You do not have to stay. We text you when we are wrapping up.
Before we start, please take valuables, documents and anything you do not want touched out of the car, and tell us about loose trim, existing damage, warning lights or anything that needs special care. We remove child seats to clean under and around them, but we do not reinstall them.
What the price covers
Normal dirt, dust, pet hair and everyday mess. Pet hair removal is included in the Full Detail and Interior Only.
If a car is a lot worse than normal (matted pet hair, mold, biohazard, heavy trash, sand through the carpet, spills that have set), it takes more time. We tell you before we start, quote the extra on the spot, and you can say no before any work begins.
Stains and odors get our best effort. Some do not come out fully, and we will tell you honestly when that is the case rather than promise it.
We do not offer carpet and seat shampoo, paint correction, ceramic coating, window tint or engine work.
If something is not right
Walk around the car with us when we finish. If we missed a spot, say so and we fix it right then. If you notice something within 24 hours, text us a photo and we come back and redo that area at no charge. We fix work rather than refund it.
We take care with every car. We are not responsible for scratches, wear, loose parts or damage that was there before we started, or for items left in the vehicle. Our responsibility for any claim is limited to what you paid for the service.
Paying
You pay when the car is done and you have looked it over: cash, Zelle, Cash App, Venmo, Apple Pay or card. We never ask for card details by text or over the phone.
Discounts
One discount per booking. The $25 off your second car and the $5 mobile discount are prices, not promotions, so they always apply. A referral link ($20 off your first detail, $20 off your friend's next one), a reply-YES $10 off, or a deal we texted you is one discount, and it is taken off when you pay.
Texts
When you book, we text you to confirm and remind you. Deal texts only go out if you say yes, and now and then we may text past customers a thank-you offer. Reply STOP to any text to stop them all.
Privacy
We use the Meta pixel on this site to see which of our ads bring in bookings. When you book or we finish your car, we tell Meta the service and price. Your phone number, name and area are scrambled before they leave our system, so Meta can match the booking to an ad without seeing them. We don't sell your info, and numbers you give us for texts are never shared for anyone else's marketing. To limit ads based on this, visit aboutads.info/choices or change your ad settings on Facebook or Instagram.
Who we are. Valley Details provides mobile and drop-off vehicle detailing in and around Elk Grove, California. By booking, you agree to the policy above and these terms.
Bookings. A booking is confirmed when we text you the time. Nothing is charged before the service. We may move or cancel a booking for weather, access or safety.
Prices. Prices are by service and vehicle size as listed on valleydetails.site on the day you book. Extra work for unusually heavy soil is quoted before it starts and only done with your okay. Travel past 10 miles from Elk Grove is $1 per mile and is confirmed before the visit.
Cancellations. You may cancel or reschedule at any time at no charge, using the link in your booking texts or by calling or texting us. Please give at least 12 hours' notice when you can, so the time can go to another customer.
Your vehicle. Remove valuables and personal items before your appointment and tell us about existing damage, loose parts or special care needs. We are not responsible for pre-existing damage, normal wear, items left in the vehicle, or stains and odors that cannot be fully removed with standard detailing.
Our liability. We take reasonable care with every vehicle. To the extent California law allows, our liability for any claim related to a service is limited to the amount you paid for that service. If something is wrong with our work, tell us within 24 hours and we will come back and fix it.
Texts. By giving us your mobile number you agree to receive booking texts (confirmations, reminders, schedule changes and replies). Deal texts go out only if you opt in, and now and then we may send past customers a thank-you offer. Reply STOP at any time to stop all texts. Message and data rates may apply. Saying yes to deal texts is never a condition of booking or buying anything.
Changes. We may update this page. The date at the top shows the current version.
Law. These terms are governed by the laws of the State of California.
Questions about any of this? Just ask.